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    Maxon app installer says that I've a wrong password

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    • C
      climate-sing last edited by

      I bought universe now I need to log in on the Maxon app to instal but it keep saving that my password is wrong so I can't instal de MAXON APP how is this possible ?

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      • Dr. Sassi
        Dr. Sassi last edited by Dr. Sassi

        Hi climate-sing,

        Sorry about your trouble.

        I assume you followed the steps shown here.
        Make sure you are on the newest Maxon App Version.
        If you have no working password, use the Forgot Password option.
        If that isn't working, contact tech Support

        https://youtu.be/uAD-Sgq_UTs?feature=shared

        I do not have access to the data base, you need to open a ticket.
        https://www.maxon.net/en/support-center

        Yes, as usual, I checked it, just in case the server is down.

        Maxon_App_Log_In.jpg

        My best wishes

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer
        Cinema 4D mentor since 2004, Member of VES, DCS.

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