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    Forger app not tracking pencil movement.

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    • S
      split-salad last edited by

      While using Forger for Ipad in the “sculpt” mode i have been having issues with the apple pencil not tracking. That is to say that none of the tool’s cursors follow the pencil touch. Although while in “model” mode everything works fine. All movements do as they are supposed to. Also, while in “sculpt” mode, i have noticed that trying to pinch to zoom in or our and moving the camera around with my finger lags and zooms or moves in very minute increments. This does not happen in “model” mode. There are no open apps while using Forger, and I have also tried closing the app and restarting the Ipad. Additionally, i have tried “forgetting” the apple pencil in the ipad settings thinking that it was an issue with the pencil. After checking the charge on the pencil, and changing the pencil tip i restarted the app. Unfortunately none of these attempts were able to fix the issue. This only recently started happening. Its been working like a dream up until about a week ago. Please advise. Thank you.

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      • Dr. Sassi
        Dr. Sassi last edited by

        Hi split-salad,

        I have no problems here and can't recreate this, which only means we have a different setup, perhaps. I'm sorry that your work with the app is currently limited.

        When you use the Settings>Input type, is it all the same for all three options? Does it make a difference if only the pen touches the screen or the hand at the same time? I don't expect it to be answered for me, but for tech support, so they have plenty of data and cut down the response time.

        Thanks for the detailed report. My question would be, what has changed? If the Forger version has been the same for a while, that will lead to checking if the iOS version has changed. That data might be useful for tech support.

        If that was already an issue for some other artists, then it is on file at tech support. I have no access to it. I could find anything "googling" it.

        Please open a ticket, with all the data from your post and if you like, based on my questions:
        https://www.maxon.net/en/support-center

        I assume you have the latest version on your iPad.

        Fingers crossed it is working in no time!

        All the best

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer
        Cinema 4D mentor since 2004, Member of VES, DCS.

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